Orders

Which payment methods are available?

You can conveniently pay via PayPal, credit card, Sofortüberweisung, or bank transfer. More detailed information can be found at checkout.

What if I am not satisfied with my rod?

You have a legal right of withdrawal and can return the rod within the specified period. Please feel free to contact us beforehand so that we can find a solution together.

Can I still change or cancel my order after I have placed it?

As long as your order has not yet been shipped, we can make changes or cancel it. Please contact us as soon as possible for this, as we usually pack the goods on the same day.

Tensors

How heavy are the cork and wood tensors?

Our tensors with wooden handles weigh about 29 grams, while the cork tensors weigh around 17 grams. This low weight allows for a quick and precise response to subtle vibrations and provides a pleasant, warm feel in the hand. In comparison, tensors with quartz or metal handles are usually heavier and cooler and require more force to move from rest into vibration or to register a change in direction.

What are the differences between the Rod with ring or with ball?

Both models have almost the same weight and therefore exhibit identical physical vibration behavior. Nevertheless, the different shape causes subtle variations in signal transmission:

• Sphere tensor:

Due to the concentrated shape of the sphere, vibrations are captured very precisely and accurately. Ideal for applications where the highest accuracy and detail fidelity are required.

• Ring tensor:

The wider surface of the ring responds more dynamically to energy influences, as it absorbs more from the environment. This makes it especially suitable when you want to measure general ambient energies or larger objects.

Do I need prior knowledge to work with a rod?

No, our tensors are suitable for both beginners and advanced users. A brief instruction is included, and we offer additional tips under Applications.

Is there a quick guide included with the purchase?

Yes, each Rod comes with a short German instruction manual, which is located in the carrying tube. So you can start right away.

How do I calibrate my rod?

A simple method: Ask a question that must be answered with "Yes" (e.g., "Is my name ...?"). Observe the movement. Repeat it with a question that must clearly be "No." This way, you learn to recognize your yes/no swings.

Are all tensors handmade?

Yes, every AURON Rod is handmade in Germany and tested for its vibrational quality before being shipped.

Can I also use the rod for aura analyses or water vein detection?

Yes, our tensors are suitable for various radiesthetic applications such as aura measurements, disturbance source localization, or food testing.

Are these natural materials?

Yes, we mainly use wood or cork (FSC-certified) and stainless spring steel from Germany. This results in durable, sustainable products.

How do I clean the Rod?

For a wooden handle, a damp cloth or mild soapy water is usually sufficient. If your handle is made of cork, you should use as little water as possible, as the material could otherwise soak up water and become damaged. A slightly damp cloth is usually enough to gently clean the cork handle.

How robust is the rod?

Our wooden models are very stable, while cork variants are somewhat more delicate, but lighter and more sensitive. With proper use, all models last a long time.

Shipping

How does the ordering process work?

Select your desired product, add it to the shopping cart, and then proceed to checkout. There you enter your shipping and payment information. Afterwards, you will receive an order confirmation by email and we will pack and ship your order immediately.

How long does shipping abroad take?

The delivery time abroad can vary between a few days and several weeks depending on the destination country, customs clearance, and shipping service provider. In the shipping confirmation, you will find more detailed information about package tracking.

How high are the shipping costs abroad?

Shipping costs vary depending on the destination country and order quantity. During the ordering process, the respective fees are automatically calculated and displayed before you complete the order.

Do you also ship abroad?

We currently deliver to the entire DACH region (Germany, Austria, Switzerland). Additional countries will follow later this year.

How long does delivery take within Germany?

In general, the delivery time within Germany is 2–3 working days. Please note that during peak times or holidays, slight delays may occur.

Do I receive a tracking number?

Yes, as soon as your order has been shipped, you will automatically receive an email with your tracking number. This allows you to check the status of your package online around the clock.


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